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STANDARD TERMS AND CONDITIONS OF SALE

Effective Date: 15th July, 2025
Website: www.deepanjalicreations.com
Business Name: Deepanjali Creations

1. Introduction

These Terms and Conditions (Standard Terms and Conditions of Sale) govern the sale of products by Deepanjali Creations through our website www.deepanjalicreations.com. By placing an order, you agree to be bound by these Terms.

2. Eligibility to Purchase

You must be at least 18 years old and capable of entering into a legally binding agreement to make a purchase on our website.

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, minor variations may occur due to screen display differences or hand-crafted elements.

4. Pricing & Payment

  • All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.

  • We accept various payment methods including UPI, Debit/Credit Cards, Net Banking, and Wallets.

  • Orders will be processed only after full payment is received.

5. Order Confirmation & Cancellation

  • Once an order is placed, a confirmation email or message will be sent.

  • Orders can only be canceled within 2 hours of placement by contacting our customer support.

  • We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspected fraud.

6. Shipping & Delivery

  • Orders are typically dispatched within 2–5 business days.

  • Free or discounted shipping may apply as per ongoing offers.

  • Delivery timelines depend on the shipping location and courier service.

7. Returns & Exchanges

  • Returns/exchanges are accepted only for damaged or defective products reported within 24 hours of delivery.

  • The product must be unused and in its original packaging.

  • Custom or made-to-order items are not eligible for return.

  • Return shipping charges may be borne by the customer unless otherwise stated.

8. Discounts, Offers & Coupons

  • Offers cannot be combined unless explicitly stated.

  • Coupon codes must be entered at checkout to be valid.

  • Offers may be withdrawn or modified without prior notice.

9. Intellectual Property

All content on this website (logos, images, text, designs) is the property of Deepanjali Creations and may not be used or reproduced without permission.

10. Limitation of Liability

Deepanjali Creations shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. Governing Law

These Terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Lucknow, India.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

📧 Email: deepanjalicreations4u@gmail.com

📞 Phone/WhatsApp: +91 81153 65440

📍 Address: Rajni Khand, Sharda Nagar, Lucknow, Uttar Pradesh - 226002



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